Shipping policy
Last Updated: August 10, 2026
Welcome to HSRAH — We Call It HARSH.
We currently ship our products across India. Our goal is to make every order reach you safely and on time.
1. Shipping Availability
We currently deliver across India, subject to courier serviceability.
International shipping is currently unavailable.
2. Order Processing
Orders are generally processed and dispatched within 1–2 business days after order confirmation.
Orders placed on Sundays or public holidays may be processed on the next business day.
Once your order is dispatched, you will receive tracking details through the contact information provided at checkout.
3. Delivery Time
Orders are generally delivered within 3–7 business days after dispatch.
Delivery times may vary depending on your location, courier serviceability, weather, public holidays, or other circumstances beyond our control.
Remote locations may require additional time.
4. Shipping Charges
Shipping charges, if applicable, will be clearly displayed at checkout before you place your order.
From time to time, HSRAH may offer free shipping promotions subject to the applicable terms.
5. Prepaid Orders
For prepaid orders, payment must be successfully completed before the order is processed.
Once payment is confirmed, your order will proceed for processing and dispatch.
6. Cash on Delivery (COD)
COD may be available for selected locations and orders, subject to availability.
COD availability and any applicable COD charges will be displayed at checkout.
Please place COD orders only if you genuinely intend to receive the package.
Repeated refusal or failure to accept COD orders may result in COD being restricted or unavailable for future orders.
7. Order Tracking
After dispatch, you will receive a tracking number or tracking link, where available.
You can use this information to track your shipment with the assigned delivery partner.
8. Delivery Attempts
The courier partner may make multiple delivery attempts.
Please ensure that you or an authorised person is available to receive the order.
If delivery cannot be completed because of an incorrect address, unavailable recipient, refusal to accept the order, or repeated failed delivery attempts, the shipment may be returned to us.
9. Returned-to-Origin (RTO) Orders
An order may be returned to HSRAH if it cannot be delivered because of reasons such as:
- Incorrect or incomplete address
- Customer unavailable
- Customer refusal
- Repeated failed delivery attempts
- Customer not accepting a COD order
For COD orders that are returned due to customer refusal or repeated failed delivery attempts, HSRAH reserves the right to restrict future COD availability for that customer.
If you require the order to be shipped again, additional shipping charges may apply.
10. Incorrect Delivery Address
Please carefully verify your address, phone number and other delivery details before completing your order.
HSRAH is not responsible for delivery failures caused by incorrect or incomplete information provided by the customer.
If you notice an error, contact us as soon as possible at:
We will try to assist you if the order has not yet been dispatched.
11. Delayed or Lost Shipments
Although we work with delivery partners to ensure reliable delivery, unforeseen delays can occasionally occur.
If your order is significantly delayed or confirmed as lost by the courier, please contact us at hsrahbusiness@gmail.com with your order number.
We will coordinate with the delivery partner and assist you with the resolution.
12. Damaged Package
If your package appears seriously damaged at the time of delivery, please contact us as soon as possible.
For damaged, defective or incorrect products, please refer to our Refund & Return Policy for the applicable procedure.
13. Contact Us
For any shipping-related questions, please contact:
HSRAH — We Call It HARSH
Email: hsrahbusiness@gmail.com
Website: hsrah.com